Sacramento International Airport serves 10 million passengers a year and is the gateway to Northern California. As an Airport Ambassador, you can help by providing a friendly welcome to visitors. Travelers who experience great customer service will want to come back again.

Airport Ambassadors are asked to work a minimum of two four-hour shifts per month. There are three shifts a day. However, not all shifts are available at this time.

For more information, please contact Karen Doron.

• Age 18 or older
• Friendly and outgoing
• Enjoys customer service
• Communicates well with all types of people
• Wants to learn all about airports
• Knowledgeable about the Sacramento region, including tourist attractions and special events
• Skilled in basic computer and internet use, and has an active e-mail address (required)
• Reliable, punctual and enthusiastic
• Likes working with other volunteers

• Meet and greet travelers, airport visitors and convention delegates
• Help people find airport services, including food, shuttles, gates, terminals, etc.
• Answer questions about flight schedules
• Provide information about Sacramento region attractions, amenities and hotels
• Distribute Sacramento Visitors Guides
• Assist people in distress
• Create an overall positive experience for airport guests

• Free parking during your shift
• Free parking in the Economy Lot for up to two weeks when you travel for pleasure
• Free Airport Ambassador polo shirt
• Concession discounts
• Volunteer appreciation parties 
• First-hand knowledge about the Sacramento County Airport System